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Terms of Service

My Carnival Bands

Privacy Policy of myCarnivalBands.com Ltd.

Last modified: September 12th, 2013

Welcome to myCarnivalBands.com. This is the Privacy Policy governing your use of myCarnivalBands.com('the Web Site'). By using this web site, you consent to our Privacy Policy set out below. Any term not defined in this document has the meaning ascribed to it in the Terms and Conditions of Use which by use of this website, you agree to accept.

There are many different ways you can use our services – to search for and share information with us and your Carnival Band of choice and to purchase products. When you share information with us, for example by creating a myCarnivalBands.com Account, we can make those services even better – to show you more relevant search results, to keep track of all your purchases and manage your Band Memberships. As you use our services, we want you to be clear how we're using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.

Your privacy matters to myCarnivalBands.com so, please do take the time to get to know our practices – and if you have any questions, comments and concerns, you may use info@mycarnivalbands.com.

Please note that by visiting and shopping on myCarnivalBands.com, you accept the practices described in this Privacy Policy.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like what carnival routes you prefer, to more complex things like what pricing of costumes should be. It is our intention to promote Carnival around the world and enhance the experience for Bands and Masqueraders alike.

We encourage you to ask questions and to be very cautious before you disclose your personal information to others. At NO time will we ask you for verification of credit card or debit card information or financial details via email, phone or fax.

We collect information in two ways:

  • Information you give us. Our services require you to sign up for a myCarnivalBands.com Account. When you do, we'll ask for Personally Identifiable Information like your name, email address, telephone number and photo identification. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as identification, responding to your requests, customizing future shopping for you, sending product information on similar products purchased and allowing Bands to verify your membership and to communicate with you. All information you give us must be valid, accurate and truthful. Please note that on collection of purchased item(s), the Purchaser will be required to verify his/her identity. It is the Purchaser's responsibility to ensure valid, accurate, consistent and authentic information for purposes of identification. We DO NOT store purchasers' credit card or debit card information.
  • Information we obtain automatically myCarnivalBands.com receives and stores certain types of information whenever you interact with the website. For instance we use 'cookies' when your web browser accesses myCarnivalBands.com. When you make a purchase we may also store your IP address.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize or 'remember' your browser and to provide features such as costume preferences between visits among other personalization features.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of myCarnivalBands.com's essential features, we recommend that you leave them turned on so that you can create an account and make purchases on the website.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect myCarnivalBands.com and our users. We may also use this information to offer you tailored content – like giving you more relevant search results or making targeted discounts and offers to you from our third party providers. For example a luxury car company may wish to send certain members information about discounts on a line of vehicles.

We collect Personal Information, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order, to create invoices and packing slips, to send user emails for emailed newsletters and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verification or information before accepting any order.

When you contact myCarnivalBands.com, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, or third party services such as Google Analytics to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Information you share

At this time, myCarnivalBands.com does not allow you to share your information with other users. Information provided is used to process orders and to facilitate services provided by the Band.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on archived data).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of myCarnivalBands.com Ltd. unless one of the following circumstances apply:

  • With your consent
  • We will share personal information with companies, organizations or individuals outside of myCarnivalBands.com Ltd. when we have your consent to do so.
  • For external processing
  • We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons
  • We will share personal information with companies, organizations or individuals outside of myCarnivalBands.com if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Conditions of Use, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of myCarnivalBands.com, our users or the public as required or permitted by law.

Information security

We work hard to protect myCarnivalBands.com and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to myCarnivalBands.com employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. We will take immediate legal action with respect to all violations and attempted violations of our site integrity, including customer data.

What About Choosing a Password on myCarnivalBands.com?

When you create an account on myCarnivalBands.com you are required to establish a password. To maximize your level of protection, you should choose at least 8-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You only have the ability to purchase items on our website after creating an account.

http://www.microsoft.com/security/online-privacy/passwords-create.aspx

Minors

The website and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our website and so we carry out the same Privacy Policy for individuals of all ages. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

To ensure maximum security, your online credit card transactions are handled by established banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information. They have tested and proven systems to identify fraud. Please remember that these systems sometimes result in delaying your order delivery. We will only bill a purchaser after verification that the online credit card transaction is authentic. .

myCarnivalBands.com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Application

Our Privacy Policy applies to all of the services offered by myCarnivalBands.com Ltd. and its affiliates, including services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Conditions of Use, Notices regarding Changes

Please be guided that if you choose to visit myCarnivalBands.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms and Conditions of Use including limitations on damages, resolution of disputes, and application of the Laws of Trinidad and Tobago. If you have any concern about privacy at myCarnivalBands.com please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms and Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

What happens if the Privacy Policy Changes?

We will let our Visitors know about changes to our Privacy Policy as well as any changes made to our Terms and Conditions of Use by posting such changes on the website by displaying the last date of change or last date modified.

Please note that by visiting and shopping on the website constitutes that you have read and agreed to the Terms and Conditions of Use and this Privacy Policy. It is your duty to read both documents before browsing our web site and making purchases.