Last modified: September 12th, 2013
There are many different ways you can use our services – to search for and share information with us and your Carnival Band of choice and to purchase products. When you share information with us, for example by creating a myCarnivalBands.com Account, we can make those services even better – to show you more relevant search results, to keep track of all your purchases and manage your Band Memberships. As you use our services, we want you to be clear how we're using information and the ways in which you can protect your privacy.
Your privacy matters to myCarnivalBands.com so, please do take the time to get to know our practices – and if you have any questions, comments and concerns, you may use [email protected].
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like what carnival routes you prefer, to more complex things like what pricing of costumes should be. It is our intention to promote Carnival around the world and enhance the experience for Bands and Masqueraders alike.
We encourage you to ask questions and to be very cautious before you disclose your personal information to others. At NO time will we ask you for verification of credit card or debit card information or financial details via email, phone or fax.
We collect information in two ways:
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize or 'remember' your browser and to provide features such as costume preferences between visits among other personalization features.
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect myCarnivalBands.com and our users. We may also use this information to offer you tailored content – like giving you more relevant search results or making targeted discounts and offers to you from our third party providers. For example a luxury car company may wish to send certain members information about discounts on a line of vehicles.
We collect Personal Information, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order, to create invoices and packing slips, to send user emails for emailed newsletters and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verification or information before accepting any order.
When you contact myCarnivalBands.com, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, or third party services such as Google Analytics to improve your user experience and the overall quality of our services.
At this time, myCarnivalBands.com does not allow you to share your information with other users. Information provided is used to process orders and to facilitate services provided by the Band.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on archived data).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of myCarnivalBands.com Ltd. unless one of the following circumstances apply:
We work hard to protect myCarnivalBands.com and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
When you create an account on myCarnivalBands.com you are required to establish a password. To maximize your level of protection, you should choose at least 8-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You only have the ability to purchase items on our website after creating an account.
We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.
To ensure maximum security, your online credit card transactions are handled by established banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information. They have tested and proven systems to identify fraud. Please remember that these systems sometimes result in delaying your order delivery. We will only bill a purchaser after verification that the online credit card transaction is authentic. .
myCarnivalBands.com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.